It is now 6½ years since I purchased the Christchurch (May 2012) franchise for Dream Doors and thought it would be a good time to update and share with you and others how this has gone. Thinking back, pretty much everything from the first time I saw your TV advert for franchisees, things have gone unbelievably smoothly.
As a first time business owner and brand new to the kitchen industry, a franchise was ideal for me. It meant that I was buying into an established system and brand and could focus all my energy into growing the business rather than trying to establish systems and processes or trying to create a brand from nothing.
During my due diligence, I found you very approachable and honest and informative and never applied any pressure. You obviously had a very thorough understanding of the industry and the process of getting the franchise up and running as pretty much every aspect of the process has happened just the way you said it would.
The training you provided as part of the franchise arrangement was excellent and at just the right pace so as not to overwhelm us. The business plan that I developed for the franchise based on your information provided and in talking to your other franchisees has turned out to be remarkably accurate and I have been tracking very well against it. I have certainly recovered my initial franchise fee investment very quickly and am continuing to reinvest in this very profitable business.
I thank you for the opportunity and believing that I could do it by awarding us the Franchise.
2015 – 2018 has also been a great years for the business, with revenues of over $1.5 million dollars annually and combined with a healthy profit. I look forward to many successful years ahead working with you.